The Good Samaritan Society Atkinson/Prairie Winds is proud to announce that this year’s satisfaction survey revealed high results of satisfaction with its services.
Overall, on the entire campus, its customers; residents and families scored the campus a 4 out of 5.
The skilled nursing residents scored the facility at a 4.15 while the residents of Prairie Winds scored the facility at a 4.83. These surveys ask questions about life in the facility, the staff, the responsiveness of its staff, the services provided and overall well being.
Each year the Evangelical Lutheran Good Samaritan Society conducts satisfaction surveys of its customers in all lines of service on all its campuses. In Atkinson, a survey was conducted for the skilled nursing facility and for the assisted living facility and send both the residents and families of both facilities a survey to complete. These confidential surveys and results are sent, compiled and sent back to each facility with results done by Gallup.
“These scores reflect the dedication and willingness of the employees of both facilities to ensure that each resident is well cared for, that their needs are being met and that they feel valued, loved and at peace” says Administrator Jessica Eby. “Our staff go above their job descriptions each and every day to ensure that every residents gets the services and help they need and in some cases to ensure that their last stage of their life is as comfortable as possible. I am very proud of our staff this year, that even with today’s long term care challenges, they press on and live out our motto, In Christ’s Love, Everyone Is Someone”.
The Evangelical Lutheran Good Samaritan Society is the largest not for profit provider of long term care, assisted living and senior care options in the country. The Good Samaritan Society-Atkinson has been serving Atkinson and its surrounding communities since 1963 and Prairie Winds Assisted Living since 2001 and looks forward to continuing that service for another 50+ years.